OUR TEAM

About The Lancaster Head Spa More than a spa. A place to slow down, exhale, and feel cared for. The Lancaster Head Spa was created with a simple idea: self-care should feel like more than another appointment on your calendar. It should feel like an experience — one that allows you to step away from the noise of everyday life, settle into the moment, and leave feeling completely renewed. Founded by licensed cosmetologist Kendall Hitchcock, The Lancaster Head Spa brings together more than a decade of experience in the beauty industry with a love for thoughtful, intentional wellness. After years behind the chair, Kendall wanted to create something different — a space where beauty, scalp health, relaxation, and genuine human connection could exist together. Inspired by Japanese head spa rituals and a slower, more intentional approach to beauty, our treatments combine scalp care, therapeutic touch, hair care, facials, and deeply relaxing rituals customized to each guest. Our space was designed to feel warm, organic, and quietly luxurious — a retreat from the moment you walk through the door. Today, The Lancaster Head Spa is home to a talented team of providers who share one philosophy: you deserve to be cared for, not rushed through. Whether you’re visiting for a scalp treatment, facial, a little escape from motherhood or work, or simply because you need an hour where no one needs anything from you, we’re here to make that time feel special. Come as you are. Turn your phone on silent. Take a deep breath. We’ll take care of the rest.